Although many Airbnb rentals go smoothly, occasionally you will face issues. Sometimes the place won’t be what you expected, something doesn’t work, the host isn’t nice, the rental may be illegal, last minute cancellations, you may lose your key, or the host may write you a bad review. In many of these issues, solutions exist within Airbnb. Airbnb provides you the ability to rent other places, get refunds, and responds to bad reviews.
- If you have problems during an Airbnb stay, the company has a few options to help you.
- It’s important to do a little research before you book and Airbnb rental.
- Be sure to keep in contact with your host during your stay.
“If you show up to your rental and find that it isn’t what was advertised, reach out to your host to see if it’s something that he or she can resolve. If it isn’t, and you don’t feel that you can continue your stay, you might be eligible for a refund from Airbnb as long as you contact the company within 24 hours of check-in.”