My flight was a Friday evening 6pm. I am passing early trough security only to see on the other side that my flight has a new timing 9 pm. A boring 3 hours waiting I thought. Little did I know. It came worse. At 9 pm the sign changed to canceled. 100 of people gathered around Mencies Information Service where 2 man tried to explain why the flight is not leaving.
EU entitles you to refreshment for delays but how do you get your refreshment voucher when you have to leave the security area first to get the EasyJet personnel for picking up your voucher?
You are not allowed to do so. Don’t try to leave the security area of the Gatwick Airport.
Its a big NO NO. You have to wait until somebody puts a heard of left behind passenger together and than together with this guide the heard can leave the security area together.
After 5 hours locked up in Gatwicks Airport other side, you just feel tired and want to go to bed.
But no, now you have to queue for your refreshment voucher, 5 hours overdue.
I choose to leave the queue give up my right to refreshment, check into the Airport hotel and try to sleep and find a solution for myself the next day. The only solution EasyJet could offer was a 2 nights waiting and a late Sunday evening flight back home.
Gatwick Airport is a terrible airport. If you need to leave the security area you find yourself locked up like a prisoner. Other airports let you go out again, all you have to do is to go trough security once again, should you choose to go back, but not at Gatwick.
Gatwick I will avoid you from now on!
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