WHICH AIRPORTS OFFER THE WORLD´S BEST CUSTOMER
SERVICE?
Photo credit: Wikipedia
Airports Council International (ACI) can help you finding out, as it has announced its 2014 Airport Service Quality Awards.
To obtain its results, ACI (a non-profit organization based in Montreal with 591 members operating 1,861 airports in 177 countries) surveys passengers in global airports for their views on 34 key service indicators.
These include airport access, check-in, security,
airport facilities, food and beverage and retail.
Photo credit: Wikipedia
The responses are used to determine the top worldwide
performing airports. The awards are presented in four categories:
Best airport by region
Best airport by size
Best small airport
Best improvement by region
Best airport by region
Africa: SSR
International Airport, Mauritius
Asia-Pacific: Incheon
International Airport, Seoul, South Korea
Europe: Keflavik
International Airport, Iceland
Latin America-Caribbean: Jose
Joaquin de Olmedo International Airport,Guayaquil, Ecuador
Middle East: Queen Alia
International Airport, Amman, Jordan
North America: Indianapolis
International Airport, Indiana, United States
Best airport by size
2-5 million passengers per year: Jose
Joaquin de Olmedo International Airport, Guayaquil, Ecuador
5-15 million passengers per year: Haikou
Meilan International Airport, Hainan,China
15-25 million passengers per year: Gimpo
International Airport, Seoul, South Korea
25-40 million passengers per year: Indira
Gandhi International Airport, New Delhi, India
Over 40 million passengers per year: Incheon
International Airport, Seoul, South Korea
Best small airport by region
Africa: Upington
Airport, South Africa
Asia-Pacific: Langkawi
International Airport, Malaysia
Europe: Murcia-San Javier Airport,
Spain
Latin America-Caribbean: Culiacan
International Airport, Sinaloa, Mexico
North America: Victoria
International Airport, British Columbia, Canada
Best improvement by region
Africa: SSR International Airport, Mauritius
Asia-Pacific: Netaji
Subhas Chandra Bose International Airport, Kolkata, India
Europe: Pulkovo International
Airport, St. Petersburg, Russia
Latin
America-Caribbean: Las
Americas International Airport, Santo Domingo, Dominican Republic
Middle East: Queen Alia
International Airport, Amman, Jordan
North America: San
Antonio International Airport, Texas, U.S.
For the full list of winners, you can visit the ACI website
Sky-tours wishes you a nice flight!
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